The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Every Meal!
“The food was consistently delicious, with a stunning variety at breakfast that included fresh fruits and juices to start the day right.” view full review
Swim-Up Delight!
“I absolutely loved the swim-up bar; it was a perfect spot to relax and enjoy refreshing drinks while enjoying the sunshine.” view full review
Spotlessly Clean!
“My room was immaculate, offering beautiful ocean views and always stocked with fresh towels, making my stay incredibly comfortable.” view full review
Excellent Service!
“The overall customer service was really good, especially the entertainment crew who made activities fun and engaging for everyone.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Water sports
Tennis court
Golf course
Billiard tables
Table tennis
Archery
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Children's play area
Kids club
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Dining table
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Boulevard Kukulcan, Km. 17,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Boulevard Kukulcan, Km. 17,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.1
km
Beach
Playa Delfines
980 m
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
1.1
km
EL REY ruins
1.1
km
Blvd Kukulcán Km 16.5
San Miguelito
1.6
km
Mirador playa delfines
630 m
Cancun sign
640 m
Blvd. Kukulcan
Iberostar Cancun Golf Course
740 m
Blvd. Kukulcan
Golf with a view
740 m
Museum
Parque Maya Cancun
740 m
San Miguelito Archeological Site
750 m
View Point
750 m
Golf Course
Golf Club
760 m
Museum
MUSA Underwater Museum
830 m
Event hall
Oasis Arena
1.3
km
Aquaworld
1.9
km
BLVD Kukulkan KM 6.5
Extreme Games Cancun
2.1
km
Blvd. Kukulcan
Dolphinaris Cancun
2.9
km
Cancun Golf Club at Pok Ta Pok
2.8
km
Beach
Playa - Beach
2.8
km
Beach
Playa Ballenas
2.8
km
Night club
H Roof
3.0
km
CancunMexico
Avenida Kukulkan
4.2
km
Beach
Royal Beach Club
3.3
km
Backstage Theatre
3.8
km
Beach
3.5
km
Mall
Luxury Avenue
4.0
km
Museum
Museo Subacuatico de Arte
4.2
km
Spa Centre
NIZUC Resort & Spa
3.8
km
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
4.2
km
Nearby
Museum
Parque Maya Cancun
490 m
Restaurants
El Conquistador
820 m
Kukulcan Boulevard Km 17.5 L 49 Hotel Zone
Spices Restaurant
1.0
km
Boulevard Kukulcan Km. 17
Galeon Columbus
1.0
km
Blvd Kukulcan 16.6
Sunset Bar
1.0
km
Boulevard Kukulcan km 20 at Westin Resort & Spa
Terranostra
1.0
km
Boulevard Kukulcan Km 21
Pancho & Willy's Cantina
1.2
km
KM 16 Kukulcan Blvd - at Captain's Cove
LA Vista
1.2
km
Blvd Kulkulcan L 48 Km In the Omni Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
friendly staff
great location
maintenance issues
limited dining options
7.0/10
Very good
Rooms
6.7
Location
8.0
Service
9.0
Dining
8.3
Guest reviews
7.0/10
based on 9 reviews
8.0
8.0/10 based on 461 reviews
William
United States,
December
2023
8.4/10
I absolutely loved my stay at the hotel, despite a few minor drawbacks. The location was superb, with an array of amenities nearby, offering great convenience. The rooms were spacious, but the privacy aspect could be improved, and some areas were under construction. The service was exceptional, with attentive and friendly staff, even though the delivery time for food was a bit long. The dining options were varied and delicious, although the compensation received was not ideal. The facilities were top-notch, providing a luxurious and comfortable experience.
Rooms
7.0
My corner room was spacious and comfortable, but the bathroom area felt congested. The glass door entrance affected privacy slightly.
Service
9.0
The staff went above and beyond to ensure I had a great stay, from assisting with various services to ensuring everything ran smoothly.
Location
8.0
The hotel's location was fantastic, offering comfortable spaces to relax and enjoy, with superb spa facilities, theaters, cafes, and bars within reach.
Dining
9.0
The dining experience was outstanding, with a wide range of delicious options at every meal. However, the compensation offered was not worth accepting.
Facilities
9.0
The hotel facilities were top-notch, providing a luxurious and comfortable experience for guests.
Cliff
United States,
December
2023
8.0/10
I had a lovely stay at the hotel. The rooms were clean, nicely updated, and the staff was friendly and helpful. I particularly enjoyed the variety of pools, especially the infinity pool with a breathtaking view of the beach and ocean. However, some rooms were in bad shape with a slight smell issue and other maintenance issues. Overall, a great experience with a few room-related setbacks.
Rooms
7.0
The rooms are nice and clean, nicely updated, and some were ready upon early arrival. However, some rooms were in bad shape with a smell and maintenance issues.
Service
9.0
The service was outstanding. The staff, especially the entertainment team, were hardworking and attentive. A wide range of services was available for a five-star hotel.
Location
8.0
The location was fantastic, with immaculate surroundings and fine amenities. The area was busy but still pleasant, with good access and entertainment options nearby.
Dining
8.0
The dining experience was great overall, with a vast selection for different tastes.
Facilities
8.0
The hotel offers great facilities, including various pools and dining options. Some maintenance issues were noted, but overall, the amenities were enjoyable.
friendly staff
maintenance issues
Michael
United States,
September
2023
7.6/10
My stay at the hotel was an overall pleasant experience. The rooms were spacious enough for myself and my children, with a balcony facing the beautiful white beach. However, the rooms felt more like a 3-star accommodation due to the old and damaged washroom, walls, and furniture that clearly needed renovation.
Rooms
6.0
The rooms were large enough for myself and my children and with a balcony facing the sea and white beach, but they felt more like a 3-star rating due to the old and damaged condition.
Service
9.0
The service was friendly and accommodating beyond my expectations. I particularly enjoyed the assistance from the family concierge who made my days and evenings very enjoyable.
Location
8.0
The hotel's location by the beautiful beach was fantastic. The staff, including Abel, Richard, Silvia, Brenda, Joel, Irving, and Francisco, provided great service.
Dining
8.0
The dining experience was enjoyable with plenty of options, including a buffet with a wide range of choices for breakfast, lunch, and dinner. Booking that was necessary but the home-made yogurt was a highlight.
Facilities
7.0
The hotel's facilities were decent, but some areas like the washroom, walls, and furniture needed renovation to match the beautiful location.